The customs email is not sent by Online GAR when submitting a GAR from iPAD. It says email not sent whether the tickbox is ticked or not. This is for a flight to Le Touquet tomorrow, but I noticed it did the same on a prior trip to Alderney where the arrivals form was not generated either.

I have just resubmitted using the Windows application and the email is sent, when the box is ticked.

Both versions of app are latest versions.

Since this issue is entirely within the OnlineGar website, I will alert them to this thread.

For my trip to Alderney in August, I did bring this to their attention (carl@onlinegar.com) but it didn't go any where. Hopefully this will serve to re-emphasise the point.  thanks!